SHIPPING POLICY

We endeavor to provide a pleasant and zero-hassle shopping experience for you. All our policies and terms of use are crafted to ensure ease of purchase and support. We request you to thoroughly review them and make informed purchases.

We at LACEGALAXY, understand the importance of delivering your products timely and safely. Therefore, we partner with some of the most reputed Indian courier partners such as Delhivery, Nandan courier etc., to ensure seamless delivery of all orders.

DOMESTIC SHIPPING

  • Charges: LACEGALAXY offers FREE SHIPPING ACROSS INDIA for all prepaid orders. IF you placed a order via COD(cash on delivery) so 60 rupee only extra charges will applied.

  • Process: Once you have placed an order on our website, our system puts your order into the process. Once the order is processed and your outfit(s) is out from the manufacturing unit, the ordered item(s) are passed through multi-level quality checks. Your item is packed securely and handed over to our trusted delivery partners. After the order is dispatched, a unique tracking identity number is sent to you on your registered email & mobile number via SMS. You can track the status of the order delivery on the courier partner’s official website using the tracking number and also tracking id upload in your account in website

  • Prepaid & COD orders: Prepaid and COD orders are eligible for cancellation only within 24 hours of order placement. To cancel your order you can whatsapp your cancellation request to us at 9057684827 from Monday to Saturday. (10:00 am till 6:00 pm)

  • Timelines: As all our outfits are handcrafted, it takes us 2-3 working days from the date of order placement to dispatch domestic orders

    There may be an extra 2-3 day delay in order dispatch due to volume orders during season time, festivals, and sometimes due to any unforeseen and avoidable circumstances such as political unrest, public curfews, containment zones, etc. In such cases, our team shall inform you about the delay via mail or call.

  • delivery time :  after receiving your order, our team take 1 or 2 days for dispatching the product. after the dispatch courier company will take 5 to 6 working days to deliver the product